Sustainability

Mission

 

The main mission of our establishment is to carry out the best possible management of accommodation and catering in the privileged environment of Tamariu Bay. Always seeking the highest Quality, within the commitment to sustainability with the environment and its inhabitants.

 

Vision

 

We want to be an establishment that:
• Make known the magnificent landscape, sports, cultural and gastronomic possibilities of our environment, through a sustainable product.
• Offer the best services through our human team, perfectly trained and knowledgeable about the benefits and advantages of the place where we are located.
• Meet and exceed the expectations of everyone who comes to enjoy it.

 

Values

 

Customer orientation: All our staff has adequate training and a vocation aimed at achieving maximum satisfaction for our clients.
Respect for the environment: Commitment to the environment, minimizing the environmental impact of our actions and contributing to the preservation and conservation of biodiversity.
Respect for people: We are committed to adequate and stable labor relations, within a framework of equal opportunities.
Personal development: We promote the development of people through cohesion, collaboration and teamwork. The contribution of ideas from a group of people enriches the service and the staff who provide them.
Quality: We are committed to ensuring that the product and service is the best possible.
Preservation of the identity of the territory: We contribute with our actions and campaigns to ensure that customers are aware of the local identity.

Responsible Tourism Policy

 

The Hotel Hostalillo is committed in its actions to maintain a sustainable tourism development through the fulfilment of the requirements established in the BIOSPHERE adhesion, through the following principles, based on the World Charter for Sustainable Tourism + 20 and the 17 sustainable development goals of the United Nations.

• Respect for the environment at an environmental and social level.
• Minimise the consumption of energy and natural resources, through energy efficiency, the use of renewable energies and water use systems.
• Reduce waste through recycling or reuse.
• Opt for the use of recycled materials or biodegradable products.
• Promote stable employment and its quality, motivating and training our staff with awareness-raising actions on the principles of Responsible Tourism.
• Prioritise the purchase of local products with a local identity.
• Encourage the development of the destination by promoting local culture and the natural environment.
• To try to implement accessibility improvements in our establishment and to collaborate with organisations that promote their implementation in the natural environment and in the services of the area.
• Assume commitments to continuous improvement in all areas of sustainability: social, economic and environmental, as well as customer satisfaction. To this end, projects for future extensions to facilities or activities will be subject to criteria of sustainability and efficiency in the use of resources.
This Responsible Tourism Policy will be updated as new sustainability objectives are adopted.

Signed: Judit González
(General Manager)
Date: 24.03.2024

Responsible Tourism Policy

 

The Hotel Hostalillo is committed in its actions to maintain a sustainable tourism development through the fulfilment of the requirements established in the BIOSPHERE adhesion, through the following principles, based on the World Charter for Sustainable Tourism + 20 and the 17 sustainable development goals of the United Nations.

• Respect for the environment at an environmental and social level.
• Minimise the consumption of energy and natural resources, through energy efficiency, the use of renewable energies and water use systems.
• Reduce waste through recycling or reuse.
• Opt for the use of recycled materials or biodegradable products.
• Promote stable employment and its quality, motivating and training our staff with awareness-raising actions on the principles of Responsible Tourism.
• Prioritise the purchase of local products with a local identity.
• Encourage the development of the destination by promoting local culture and the natural environment.
• To try to implement accessibility improvements in our establishment and to collaborate with organisations that promote their implementation in the natural environment and in the services of the area.
• Assume commitments to continuous improvement in all areas of sustainability: social, economic and environmental, as well as customer satisfaction. To this end, projects for future extensions to facilities or activities will be subject to criteria of sustainability and efficiency in the use of resources.
This Responsible Tourism Policy will be updated as new sustainability objectives are adopted.

Signed: Judit González
(General Manager)            Date: 24.03.2024

Decalogue of good practices for sustainable tourism

 

Reduce your environmental impact:
• Walk or climb stairs whenever possible.
• Minimize water consumption, use the shower instead of the bathtub.
• Reduce waste generation and recycle correctly.
• Minimize energy consumption whenever possible; if you are not in the room, keep all devices turned off.

Respect local culture:
• Learn some basic words in the local language.
• Be respectful of local community customs and traditions.
• Buy local and artisan products.
• Taste the gastronomy and local products.

Be a responsible tourist:
• Do not disturb the local fauna or flora.
• Do not leave a mark on the environment, never take-home sand from the beach or any geological element. The natural heritage belongs to everyone, and it is our duty to maintain and respect it.